Management is detail, process and consistency. It is the person who removes obstacles, clarifies expectations, and builds the structure that lets everyone else do good work.
Leadership is direction, ambiguity and change. It is the person who asks whether you should be doing this at all.
Management is detail, process and consistency. It is the person who removes obstacles, clarifies expectations, and builds the structure that lets everyone else do good work.
Leadership is direction, ambiguity and change. It is the person who asks whether you should be doing this at all.
When the most senior person answers first, the meeting is effectively over. Silence gets filed as agreement, and it usually is not. In a small company, where everyone knows everyone, the cost of speaking up is higher rather than lower.