
By Robert Skinner | WBN News | April 29, 2025
Running a small business in South Delta is rewarding — but it also comes with mountains of administrative tasks. From hiring paperwork to drafting proposals, busy owners often find themselves drowning in work that eats into time they could spend growing their business. Now, tools like ChatGPT are changing the game.
Where Entrepreneurs Lose Time
Business owners across Ladner, Tilbury, and Tsawwassen tell a familiar story: hours spent on emails, job descriptions, policy documents, scheduling, and customer communications.
"Sometimes I feel like half my day is spent writing things that nobody taught me how to write," shares a Tsawwassen boutique owner.
These tasks are critical — but they don’t have to be a daily grind.
How ChatGPT Can Slash Admin Time
Here’s how local entrepreneurs are starting to use AI to win back their schedules:
- Job Postings and HR Documents:
Instead of starting from scratch, businesses are using ChatGPT to draft job descriptions, employee onboarding guides, and training checklists. - Customer Policies and FAQs:
Need a refund policy, cancellation terms, or customer service FAQ? AI can generate clear, professional drafts customized to the business’s tone. - Meeting Summaries and Reports:
After internal meetings or sales discussions, ChatGPT can help summarize key points quickly, creating clean follow-up emails or internal reports. - Scheduling and Proposal Templates:
Rather than writing proposals or scheduling emails manually, ChatGPT can help pre-fill templates, saving time and standardizing communication.
The Key: Customize, Don’t Copy
While AI can get you 70-80% of the way, it's important to review and adjust output to ensure accuracy, brand tone, and legal compliance.
“I still tweak everything to match our style and check details carefully,” says a Ladner-based personal trainer. “But it saves me so much time getting started.”
Imagine the Possibilities
For a solo entrepreneur or a team stretched thin, the ability to automate repetitive writing can mean the difference between being reactive and being strategic. With AI as a daily assistant, business owners can spend more time doing what they love — and less time buried in admin work.
Coming Up in the Series
Next up:
📦 "Smart Sales Scripts: Using ChatGPT to Help Your Team Close More Deals."
We’ll show how AI can help boost sales outreach without losing the personal touch that South Delta customers expect.
WBN News - South Delta Edition
Robert Skinner - Publisher
#WBN News - South Delta #Robert Skinner - Publisher #South Delta Business #ChatGPT for Admin Tasks #Time Saving for Entrepreneurs #Delta BC Innovation #AI for Small Business