Bernie Franzgrote

The future of business doesn’t belong to tech—it belongs to people who know how to use tech wisely. Jeff’s story reminds us that the most powerful AI advantage comes when we stay curious, stay human, and stay in control.

Robert challenges leaders to rethink the words they use. Replace “mental illness” with “mental wellness” and watch the conversation shift from stigma to possibility. Words create culture—and in business, culture drives performance.

The “3:00 AM Question” — the one thing that keeps your customer awake at night. When you understand this, you can craft messages that speak directly to their needs.

Phishing is one of the fastest-growing cyber threats to small and medium businesses — but Craig Taylor, co-founder of CyberHoot, has proven there’s a better way to protect your team. His approach? Gamify training so employees learn faster, remember longer, and feel empowered to act.

Staging isn't about trendy furniture — it’s about creating a neutral, inviting space that tenants can imagine themselves living in. In the episode, Monique also shares how to spot red flags in contractor quotes, avoid overdesigning, and identify simple upgrades that make a big impact.

When Simonne Cormier couldn’t find a solution for her post-cancer recovery, she created one—and launched Au Naturel Solutions, helping women worldwide reclaim comfort, confidence, and dignity.

Kenneth explains that most small and mid-sized business owners spend way too much time on things like customer service, lead follow-up, and admin work. With AI agents, you can hand off those repetitive jobs—and focus on growing your business instead.

Daniel realized that his LinkedIn profile was out of sync with who he really was. So, he fixed it—made it simpler, clearer, and more aligned with what clients needed. From there, the leads came.