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Matt Wood

Branding expert with 20+ years in graphic design, passionate about aligning brand promises with touchpoints to enhance customer experiences.

Location Vancouver
Number of Articles 54
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Matt Wood's Work 54 Articles
Oct 22, 2024 The missing $20 bill โ€“ where customer service and brand collide
The missing $20 bill โ€“ where customer service and brand collide

Brand, customer retention, business development, profit, and sustainability; these long-term, big-picture elements of a company can each be built or toppled by day-to-day customer service. Designers can develop attention-grabbing looks, marketing strategists can launch aggressive campaigns, and entrepreneurs can create compelling business models, products and service offerings. However, if the

by Matt Wood
Oct 22, 2024 ๐—จ๐—ฆ ๐—›๐—ผ๐—น๐—ถ๐—ฑ๐—ฎ๐˜† ๐—ฆ๐—ต๐—ผ๐—ฝ๐—ฝ๐—ถ๐—ป๐—ด ๐—™๐—ผ๐—ฟ๐—ฒ๐—ฐ๐—ฎ๐˜€๐˜ (๐—ผ๐—ป๐—น๐—ถ๐—ป๐—ฒ ๐˜€๐—ฝ๐—ฒ๐—ป๐—ฑ๐—ถ๐—ป๐—ด ๐˜๐—ผ ๐—ฟ๐—ฒ๐—ฎ๐—ฐ๐—ต ๐—ฎ ๐—ฟ๐—ฒ๐—ฐ๐—ผ๐—ฟ๐—ฑ $๐Ÿฎ๐Ÿฐ๐Ÿฌ.๐Ÿด๐—•).
๐—จ๐—ฆ ๐—›๐—ผ๐—น๐—ถ๐—ฑ๐—ฎ๐˜† ๐—ฆ๐—ต๐—ผ๐—ฝ๐—ฝ๐—ถ๐—ป๐—ด ๐—™๐—ผ๐—ฟ๐—ฒ๐—ฐ๐—ฎ๐˜€๐˜ (๐—ผ๐—ป๐—น๐—ถ๐—ป๐—ฒ ๐˜€๐—ฝ๐—ฒ๐—ป๐—ฑ๐—ถ๐—ป๐—ด ๐˜๐—ผ ๐—ฟ๐—ฒ๐—ฎ๐—ฐ๐—ต ๐—ฎ ๐—ฟ๐—ฒ๐—ฐ๐—ผ๐—ฟ๐—ฑ $๐Ÿฎ๐Ÿฐ๐Ÿฌ.๐Ÿด๐—•).

Summary findings: โ€ข Strong online growth is expected as inflationary pressures continue to ease and consumer purchase power improves โ€ข Mobile Shopping will power spending velocity across the ecommerce landscape and retailers that optimize for mobile will benefit โ€ข Price sensitivity will remain persistent, competitive discounts, along with strong value propositions, will be

by Matt Wood
Oct 18, 2024 Choosing the right colour palette.
Choosing the right colour palette.

Choosing the right colour palette is crucial in design, as it not only defines the aesthetic appeal but also conveys the underlying message and emotion of the brand or project. Understanding Color Psychology: Before diving into colors, understanding the psychology behind them is key. Colours evoke emotions; for instance, blue

by Matt Wood
Oct 16, 2024 Brands that successfully employ minimalism.
Brands that successfully employ minimalism.

Minimalism in branding is not just a design choice; it's a philosophy that reflects a brand's commitment to simplicity and clarity. Several brands have successfully employed minimalism in their branding and marketing strategies, setting themselves apart in a cluttered marketplace. In this post, we'll

by Matt Wood
Matt Wood   -   Sep 17, 2024 Brands archetype โ€“ What are they, and why understanding yours will elevate your business?
Brands archetype โ€“ What are they, and why understanding yours will elevate your business?

By Matt Wood Brand archetypes are universal symbols or character types representing specific traits, values, and behaviors. They are drawn from Carl Jung's theory of archetypes, which suggests that humans share a collective unconscious populated by recurring symbols and motifs across cultures and time. In branding, these archetypes

by Matt Wood
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