Jacob @ 80/20.Media
8020 Media builds systems that helps businesses scale predictably and profitably. We eliminate chaos, streamline operations, and serve as your long-term growth partner from startup to exit.



First impressions matter. A disorganized onboarding process can leave clients feeling neglected, while a seamless, efficient onboarding system sets the stage for long-term success. According to Wyzowl, 63% of customers consider onboarding when deciding whether to continue with a company. Your onboarding process should ensure clients feel welcomed, informed, and
by Jacob @ 80/20.Media
Sales don't end when a customer pays—the fulfillment process plays a crucial role in delivering the full value of your product or service. Any delays or errors in fulfillment can lead to negative reviews and lost future sales. A Deloitte study found that 41% of customers are
by Jacob @ 80/20.Media
Systemization is often an overlooked solution for small or mid sides businesses. While the term may sound corporate, systemizing even the simplest processes can lead to massive improvements in efficiency and scalability. McKinsey found that companies that standardize processes are 20% more productive. Start by identifying tasks that are repeatedly
by Jacob @ 80/20.Media
As a business owner, you’re often pulled in multiple directions. The constant juggling of tasks can stall your growth. The solution? Delegation. Gallup reports that CEOs who delegate effectively generate 33% more revenue than those who don’t. Delegation isn't just about lightening your load—it’s
by Jacob @ 80/20.Media
As your business grows, managing operations manually becomes unsustainable. Workflows can help you scale without adding complexity. According to McKinsey, businesses that use automation to manage operations see a 15% improvement in efficiency. Systematizing tasks like inventory management, customer service, and fulfillment ensures that your business runs smoothly, even as
by Jacob @ 80/20.Media
While many businesses focus on generating more leads, they often overlook the inefficiencies in their sales process. Automating key parts of your sales pipeline can help you close more deals in less time. According to InsideSales.com, companies that automate their sales process see a 30% boost in productivity. By
by Jacob @ 80/20.Media
Did you know that increasing customer retention by just 5% can increase profits by 25-95%? (Harvard Business Review). Retaining customers is one of the most cost-effective ways to grow your business. And with automation, it’s easier than ever to keep your customers engaged. Automated post-purchase emails can include personalized
by Jacob @ 80/20.Media
Lead nurturing is an essential part of your sales funnel, but many businesses still rely on manual methods to engage with leads. Automating your lead nurturing process can increase conversion rates by up to 451% (HubSpot). So why not streamline this critical part of your sales cycle? Automated email workflows
by Jacob @ 80/20.Media